Rocket Software has just announced that its business intelligence (BI) product CorVu NG is now fully compatible with its U2 product series, UniData and UniVerse. With CorVu NG, U2 databases users will gain the additional features and functions available under Rocket’s CorVu product suite—an important enhancement for those users in need of stronger key performance indicator (KPI) tracking as well as tactical performance visualizations. Read the rest of this entry »

Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where people pride themselves with what they can afford. The marriage between social media and CRM seems rather unnatural only in the sense that social media is still relatively young while CRM has been around for many years.

The advent of social media has been viewed as a revolution—the Gavroche of the new millennium. Some say that it tipped the balance in favor of Mr. Obama in the 2008 US presidential election campaign. And that it connected the participants to the Arab Spring and Occupy Wall Street events, encouraged engagement between individuals with similar interests across the world, etc.

Consider these statements from a popular social media channel: Read the rest of this entry »

SAP has announced SAP Jam, a new social enterprise platform that permits the insertion of social capabilities into business processes. According to the press release SAP Jam “spans across SAP’s entire technology landscape,” inviting individuals from diverse areas of expertise to cooperate across geographies, share information, make decisions, and reach out to external collaborators. Read the rest of this entry »