We wrote previously on the jerk effect and how it can sabotage your software selection project.

But that’s not the only thing that can turn your selection project into a sinkhole (in fact | the list of things that can | is quite long).

Office politics can wreck IT projects too.

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Take the survey now! Or read on to find out why we’re talking about this. Read the rest of this entry »

Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues?

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Q: How many doomsday prophets does it take to change a light bulb?
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The backstory: a lawsuit filed in 2008 by Alabama pet food maker Sunshine Mills over a Ross Systems ERP implementation.

Fast-forward to December 3, 2010, when an Alabama jury awarded Sunshine Mills $61 million (USD) in damages ($45 million of which were punitive).
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[Editor’s note: Frank is a real person, employed at a real company. However, I’ve changed certain identifying particulars for a variety of reasons. This interactive series is an exercise in what-if analysis based on ongoing interviews with Frankie as well as your feedback. You may find Frank’s use of language a little colorful. I have toned it down. It’s still colorful.]

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[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him.  You may find Frank’s use of language a little colorful. I have toned it down. It’s still colorful. Previously: Episode 1] Read the rest of this entry »

[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. Read the rest of this entry »

Buzzwords are annoying. High-pressure sales pitches are annoying. Your competitors are sort of annoying.

And ERP? Really annoying.

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I just want to make a quick point to address a popular software selection misconception. Here’s the misconception: Read the rest of this entry »

Here’s an often overlooked factor in ERP software selection, and it’s got nothing to do with ERP functions or features:

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Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place.

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Sometimes a tier-two vendor knocks off one of the giants. Your turn to tell me why… Read the rest of this entry »

While conducting “research” for another project, I stumbled across Max Weber’s notion of classification of authority, which was news to me, as is most serious Western thought.

According to Weber, there are three types of authority: Read the rest of this entry »

(Scroll down for my list of Top 10 ERP White Paper Buzzwords!)

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