Part 1 of this blog series established that by offloading non-essential and non-value-adding routine tasks to third-party business process outsourcing (BPO) specialists, many human resource (HR) and payroll managers are now able to focus more on strategic and more important tasks of managing talent and human capital of the company. The discussion then went into the possible liberation of chief financial officers (CFOs) and controllers from their daily grind mindless chores. Read the rest of this entry »

The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS.

Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently outlined in its research.  Read the rest of this entry »

Lawson Software (NASDAQ: LWSN), headquartered in St. Paul, Minnesota, the United States (US), and with offices around the world, provides software and service solutions to about 4,000 customers in manufacturing, distribution, maintenance and service sector industries across 40 countries. Its solutions include Enterprise Performance Management (EPM), Supply Chain Management (SCM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Manufacturing Resource Planning (MRP II), Enterprise Asset Management (EAM) and industry-tailored applications.

Lawson has not lately been accused of being too exciting, glitzy or so, at least not compared to a decade ago, when its erstwhile slick marketing machine was crafting catchphrases like “self-evident applications (SEA)”, “drill-around”, “web-addressable applications” and so on.  Some recent attempts in touting corporate social responsibility (CSR) and a witty marketing spot on YouTube have been noted (even acknowledged by the competition), albeit with mixed reviews/reception.

Nevertheless, according the “still water runs deep” adage, Lawson’s relative quietness certainly does not mean that the vendor has not been active in the field and in its research and development (R&D) labs. I’ve been made aware of many recent moves to execute on the roadmap that was outlined at the vendor’s CUE 2007 conference. Read the rest of this entry »

Sure, anyone observing the enterprise applications market and still naysaying the bright future of the software as a service (SaaS) on-demand deployment model and closely-related Web 2.0 technologies, is in serious denial or similarly delusional. He/she would sound similar to those lost souls that deny even a remote possibility of a global warming and climate changes, but, oops, this is not a political blog…

Anyway, recent predictions for 2008 by the two ZDNet bloggers, Phil Wainewright and Dion Hinchcliffe summarize well the reasons why these phenomena are not only here to stay, but to even take more slices out of the entire applications market pie. At this stage, I am still reluctant to believe that these advancements will render the traditional on-premise integrated (packaged) applications deployment mode completely obsolete any time soon.

In fact, as I have pointed out some ongoing drawbacks of SaaS applications in my recent series of articles, many comments on these two blog posts talk about similar lingering SaaS concerns. Most notably, there is still a discomfort among some users about their hosted data security and integrity, and what these SaaS vendors (and their hosting providers) can do about being more secure and compliant.

Further, in some malfeasance prone areas like managing sales and partners/channel compensation data, there is a pressing need to ensure higher levels of security and process controls for the purpose of the Sarbanes-Oxley Act (SOX) compliance. For that reason, most publicly traded companies and other large-scale enterprises initially rejected the idea of SaaS because they thought they needed to take greater responsibility for their own SOX compliance. Read the rest of this entry »