To achieve success in today’s retail industry, retailers that are small to midsize businesses (SMBs) need to effectively meet their customers’ needs on time, with the right price, in the right quantity—and at the right place, with the right promotions. All of these things can be very overwhelming for a retailer. To get them, retailers require tools that support effective and precise operations. In this volatile global economy, every retailer is trying to beat the competition and win over the customer base. The winners in this race are the retailers that can provide customers the supreme (winning) combination of product, price, and customer service, and do it without affecting profitability. Read the rest of this entry »

Part 1 of this blog series established that by offloading non-essential and non-value-adding routine tasks to third-party business process outsourcing (BPO) specialists, many human resource (HR) and payroll managers are now able to focus more on strategic and more important tasks of managing talent and human capital of the company. The discussion then went into the possible liberation of chief financial officers (CFOs) and controllers from their daily grind mindless chores. Read the rest of this entry »

While setting down the thoughts for my recent “SaaSy discussion” blog series To SaaS or Not: Is that a Question?, something else related to software as a service (SaaS) and on-demand applications crossed my mind. Namely, it is a fact that SaaS and business process outsourcing (BPO) providers have largely liberated human resource (HR) and payroll managers from the drudgery of performing menial and tactical administrative tasks time and again?

With these non-differentiating and non-value-adding routine tasks being offloaded to third-party specialists, HR managers can now work smarter and focus more on the strategic and more important tasks of managing the talent and human capital of the company. How about the liberation of chief financial officers (CFOs) and controllers from their daily grind of mindless chores? Read the rest of this entry »