As NASA’s space shuttle program comes to an end and several baby boomers retire, it can be unsettling to realize that the knowledge that sent the first man to the moon might be lost forever. But this scenario is occurring quietly all over corporate America. As boomers—one third of America’s workforce—are entering their golden years, millions of dollars’ worth of irreplaceable knowledge will be stepping aside every year.
Corporations not only can stave off this knowledge exodus, but also can hasten a knowledge influx and guarantee that knowledge will never again be static or localized to a few individuals. Moxie Software has recently launched Social Knowledgebase, which combines social collaboration technology with knowledge management, aiming to make it easy to tap into and capture knowledge sourced from individuals, groups, and even trading partners and customers.
The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration tools comes only via enabling particular best practices and helping solve certain issues and situations. To that end, Moxie Software, a provider of customer-centric enterprise social software, recently announced the availability of its Collaboration Spaces for free. Enterprises of all sizes can benefit from Moxie Software’s functional collaboration application (with activity streams, groups, ideation, projects, discussions, wikis, blogs, user profiles, mobility, branding, etc.), which connects employees, customers, and trusted partners to engage in business, share knowledge, and collaboration.
I recently attended the Microsoft Dynamics Fall Analyst Event (FAE) 2012 in Washington state, which started with a tour of a local Microsoft Store (see Part 1 of this blog series, Microsoft Analyst Event Part One: What’s New for Fall 2012). At the company’s Redmond, WA Microsoft headquarters, Kirill Tatarinov, President of the Microsoft Business Solutions Division (MBS), gave us the 2012 year-end review. One major point that he made was that he and the entire MBS department have been promoted into a full-fledged Microsoft division (no longer folded together with SharePoint and Office), and that the division has been recruiting new executives and rank-and-file employees. I take this as a sign of the company’s serious investment in Microsoft Dynamics.