One impression from the recently held SuiteWorld 2013 conference was that NetSuite’s partner ecosystem is becoming extensive – Autodesk and ClickSoftware Technologies being only some of the company’s novel high profile alliances. On the conference expo floor I was able to note several existing configure, price, quote (CPQ) or quote to order (Q2O) partners such as CallidusCloud (which acquired Webcom Inc. in late 2011), Experlogix, and Configure One.
Selectica, a public provider of software that both accelerates sales cycles of configured products and streamlines contract processes, announced at SuiteWorld 2013 the integration of Selectica CPQ with the NetSuite cloud computing platform. Selectica CPQ for NetSuite brings a constraint-modeling interface, patented product and sales configuration engine, and guided selling capabilities to NetSuite’s enterprise resource planning (ERP) solution. Built using NetSuite’s SuiteCloud development platform, the combined solution aims to give sales teams the power to configure more accurate product and service offerings and build faster and more intelligent quotes for customers. Epec Technologies was the first publicly announced joint customer, with many more in the works.
One of the major themes at the recently held SuiteWorld 2013 conference was that NetSuite has been aggressively building a cloud partner ecosystem, the Autodesk alliance being one resounding example. During the conference, automated mobile workforce management (WFM) and optimization solutions provider ClickSoftware Technologies announced that it has partnered with NetSuite to build the ClickSoftware SuiteApp using NetSuite’s SuiteCloud Computing Platform.
NetSuite is on a roll with whopping growth and expansion (16,000 customers, 2,000 employees, and 700 partners) and is even now talking about profitability, positive cash flow, and a hefty cash position (contrary to the popular belief that cloud software vendors are not profitable in general). The company’s third SuiteWorld annual conference brought about 5,000 attendees, which is significantly higher than the 3,000 and 1,200 attendees respectively for the previous two years’ events. While retail and multi-channel e-commerce was the main theme at SuiteWorld 2012, SuiteWorld 2013’s main theme was that manufacturing is ready for cloud computing too.
NetSuite for Manufacturing
This week’s release of NetSuite Manufacturing Edition brings to the marketplace a solution for manufacturing and product-centric companies that includes a portfolio of capabilities such as production routings and scheduling, financials for manufacturing with standard cost and work in progress (WIP) accounting, inventory management with available-to-promise (ATP), and supply chain integration. While previously NetSuite mainly targeted outsourced offshore manufacturing, NetSuite Manufacturing Edition now caters to manufacturers that make their own products. The offering is still a fairly generic discrete manufacturing solution, but it is likely that NetSuite will make it more vertical, in part based on tuck-in acquisitions and partner offerings.
NetSuite continues to round out its exacting capabilities for retailers and distributors. Having acquired the Retail Anywhere cloud point of sales (POS) system in early 2013, on the eve of the SuiteWorld 2013 conference NetSuite has acquired OrderMotion Inc., a provider of order management solutions based in Burlington, Massachusetts, for an undisclosed sum. The acquisition of OrderMotion’s cloud-based Direct-to-Consumer (D2C) Order Management capabilities adds to NetSuite’s own cloud-based order management system, furthering NetSuite’s focus on this increasingly important and complex business challenge and critical functionality—omnichannel order fulfillment.
The popularity of cloud computing does not necessarily absolve cloud solutions from developing vertical industry focus. Thus, NetSuite and eWinery Solutions, a provider of direct-to-consumer (DTC) software and systems for the wine industry, have just formed a partnership to develop and offer an industry-specific cloud software solution. VinSuite will target wineries to help them compete at both the local and international levels.
The wine industry is increasingly competitive, with more than 8,000 wineries, 100,000 wine brands, and 100,000 wine retailers in the US, and new developments every week in Europe, Latin America, and Asia Pacific. It is truly a global business, but the software systems used to run these businesses are fragmented—typically a winery has to use multiple disparate legacy systems, creating inefficiency and high IT costs.
NetSuite was seemingly on a roll at the end of January 2013. A day after its win at the Zicam maker, NetSuite announced that CallidusCloud, a leading provider of cloud-based sales performance management (SPM), training, hiring, and marketing software solutions, has transformed its global business and information technology (IT) efficiency by implementing NetSuite OneWorld. The newly deployed cloud enterprise suite has reportedly improved end-to-end cross-enterprise business visibility and performance for the fast-growing software company to replace an “IT nightmare” of 14 disparate business applications, including enterprise resource planning (ERP) and customer relationship management (CRM). Read the rest of this entry »
NetSuite announced that Matrixx Initiatives has accelerated its financial processes, improved business analytics and visibility, and reduced its IT costs since implementing NetSuite OneWorld. Matrixx, headquartered in Bridgewater, New Jersey, is the maker of Zicam brand cold remedies. After it was acquired by H.I.G. Capital in 2011, Matrixx faced a costly upgrade to its outdated Oracle JD Edwards client/server enterprise resource planning (ERP) solution. Rather than undertake a painstaking upgrade, it evaluated several other solutions and selected NetSuite over Microsoft Dynamics GP and Sage 300 ERP (formerly Sage ERP ACCPAC). The company has reportedly significantly reduced its software licensing costs and eliminated its in-house servers and the need for a full-time information technology (IT) employee to perform data backup since transitioning from JD Edwards.
Just before the NRF BIG Retail Show 2013, NetSuite announced that it had acquired Retail Anywhere, a provider of multichannel retail management solutions. The acquisition builds on NetSuite’s SuiteCommerce platform, delivering a broad integrated cloud business suite for retailers, giving them what they need to open up new sales channels and expand their businesses globally. The addition fulfills a strong demand among retailers for a single commerce solution that supports the multiple customer touchpoints a retail business needs to succeed—from physical points of sale (POSs) at brick-and-mortar stores or other locations to call centers, social media, and business-to-business (B2B) and business-to-consumer (B2C) e-commerce via desktops, laptops, smartphones, and tablets.
TEC’s recent article Rootstock Software Steps Out on Force.com outlined the genesis of Rootstock Software and its cloud-based ERP offering. Rootstock Software and FinancialForce.com (a joint venture between UNIT4 and salesforce.com) announced a partnership earlier in the year to deliver a comprehensive manufacturing and accounting solution on Force.com. Rootstock is vying for its ERP solution to become the standard for manufacturing ERP solutions in the cloud, as discussed in the aforementioned recent blogpost all about Rootstock, looking at the background and capabilities of the Force.com-fortified solution. Read the rest of this entry »
One of my recent blog posts talked about the emergence of a few natively cloud-based enterprise resource planning (ERP) solutions that leverage salesforce.com’s Force.com platform. But looks might be somewhat deceiving here—while the products might be brand new and hosted on the latest cloud architectures, their owners and founders have been around the ERP block a few times before.
Take Rootstock Software’s co-founders Patrick “Pat” Garrehy and Chuck Olinger for example. They each have over 35 years’ expertise building software for complex manufacturing environments (Lockheed, Solectron, etc.). I’ve known them for over a decade, since, prior to Rootstock, they were involved with Relevant Business Systems. That ERP product, now part of Aptean after the recent merger of CDC Software and Consona Corporation (the latter in turn acquired Relevant ERP back in 2006) has had a couple of incarnations within Relevant Business Systems (at some stage also called INFIMACS).
Out of more than 12,000 companies and subsidiaries that depend on NetSuite to run their critical business processes in the cloud, about 2,800 customers use NetSuite for running their e-commerce Web sites. More than 10 years ago the vendor introduced an e-commerce offering, which has recently evolved into a commerce-as-a-service (CaaS) offering. For the post-iPad and Facebook world it has been redesigned to deliver the type of device-agnostic commerce expected of ever-more demanding consumers. Read the rest of this entry »
SOFWARE SELECTIONS AND IMPLEMENTATIONS
D&K Engineering selects Aras Enterprise PLM software
Industry tags: PLM, complex electromechanical products and equipment
“This was a head-to-head win over Oracle’s incumbent Agile PLM solution. Aras was reportedly selected as a replacement for its openness (interconnectivity) and flexibility. Free and open source PLM software is becoming increasingly more popular over proprietary PLM alternatives.”—P.J. Jakovljevic, Principal TEC Analyst
• Aras Corporation profile
• TEC Blog post (June 6, 2012): CAD-centric PLM, ERP-centric PLM, and Organic PLM: What’s Right for You?
Chinese supermarket chain selects Oracle Retail Management software
Industry tags: Wholesale and Retail Trade
“After evaluating SAP and Oracle software offerings for retail, fast-growing Chinese retail chain Better Life opted for the Oracle product suite, for its 184 supermarkets across southern China. Reportedly, among the key deciding factors were deep retail functionality, embedded industry best practices, scalability, and references from leading world-class retailers.”—Aleksey Osintsev, TEC Analyst
IMCO Engineering & Construction selects IFS Applications
Industry tags: Construction
“Based in Kuwait and Qatar, IMCO will implement IFS Applications, primarily to support its day-to-day operations across the Middle East. Requirements were naturally for multicountry and multicurrency support, project management and contract management, human resources, and local payroll functionality. Construction and project management-focused business are among IFS’s target vertical markets, and it’s no surprise that the vendor won the 1.7 million (USD) contract. And having certified the software, I am personally not surprised, as IFS Applications presents a very dynamic and powerful offering to the market.”—Aleksey Osintsev, TEC Analyst
The first of week of May marked a flurry of news by up-and-coming cloud enterprise applications vendors. During salesforce.com’s Cloudforce event in Chicago, Kenandy, Inc. announced release 2.0 of Kenandy Social ERP, the first cloud-based enterprise resource planning (ERP) system built entirely on Force.com, salesforce.com’s social enterprise cloud computing platform. The new release adds financials and order management to Kenandy’s manufacturing management core, specifically for product companies. Read the rest of this entry »
The SuperYacht Group selects NetSuite
Industry tags: services industry
“The holding that includes magazine and Web site publishing, event hosting, marketing consultancy, and creative services has consolidated and centralized all its activities on cloud-based NetSuite ERP. The company has replaced its point solutions—solutions that had obviously become too tiny for them. The group has reported increased productivity, compared to operations under old systems, and quicker business processes.”—Aleksey Osintsev, TEC Analyst
One of the major takeaway messages from salesforce.com’s recent Dreamforce 2010 conference was the company’s diversification within the platform-as-a-service (PaaS) space. Namely, during their keynote presentations, the company’s executives admitted publicly to the Force.com platform’s proprietary nature (i.e., the non-mainstream Apex language), which made them decide recently to decouple the application development layer from the database layer in the cloud (the latter called database.com).
The application layer has been further broken down into several cloud-based application building flavors. To that end, there are the following application development environments that cater to different user constituencies and developer language preferences: