At the NRF BIG Retail Show 2013, a new relationship was announced between Kronos and Manhattan Associates to help retailers profitably integrate their physical stores into their digital selling strategy. The idea is to allow retailers to increase customer satisfaction and drive sales by freeing up trapped inventory in the store and elsewhere in the upstream supply chain, while managing labor costs.
My 2009 series on a few good supply chain management (SCM) players portrayed Manhattan Associates (NASDAQ: MANH) and RedPrairie Corporation as fierce competitors. Indeed, these two vendors continue to duke it out at almost every large-scale selection deal for a warehouse management system (WMS), distribution labor management system (LMS), or transportation management system (TMS) solution.
Curiously, both vendors are now headquartered in Atlanta, Georgia, US, after RedPrairie’s mid-2010 HQ move from Waukesha, Wisconsin, US (which remains a major office that is undergoing a major renovation). Atlanta is also the base for Infor, Logility, CDC Software, Servigistics, and many other enterprise software companies, but I digress.
Over a last few years these two vendors have also pursued somewhat different expansion routes from their traditional supply chain execution (SCE) realms, where they will likely face different competitors. Recently, at the National Retail Federation (NRF) Big Retail Show 2011, I had a chance to meet with both vendors to discuss their strategies.