About the only thing that gets us more excited than analytics is predictive analytics, and so when we saw an IBM press release entitled “IBM Introduces Predictive Analytics Software and Services that Forecast Asset Failure,” we knew we had to ask some questions about a new IBM offering called Predictive Analytics Optimization (PAO). TEC went right to the source, and spoke with IBM’s director of business analytics strategy, Erick Brethenoux, to find out more. Read the rest of this entry »

In its ongoing competition with IBM, Oracle, Microsoft Dynamics CRM, Moxie Software, salesforce.com, and KANA Software, Pegasystems (a.k.a., Pega), an upbeat provider of business process management (BPM) and customer relationship management (CRM) solutions, announced the latest version of its process-centric CRM solution. The latest release, Customer Process Manager (CPM) enables real-time collaboration amongst customers, the customer service representatives (CSRs), and supporting back-office teams across the enterprise.

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In the last couple of years, the popularity of predictive analytics offerings has increased significantly, as many companies looking to improve their existing business intelligence (BI) and analytics faculties are looking to the field of predictive analysis to enhance these capabilities, and in some cases even replace them. But, is predictive analysis really the new BI? Is it a replacement for the good old business intelligence offerings? Or is it really just the evolution of BI? Read the rest of this entry »

We are pleased to announce that QlikTech’s QlikView, version 11, is now part of TEC’s certified business intelligence (BI) applications family of products, and available for evaluation online in the Business Intelligence and Data Management Evaluation Center.
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I have attended several enterprise software events in recent months that discussed trends and changes in IT, with big data, mobile computing, social collaboration, and cloud computing at the top of the list. For instance, at its recent SAP Retail Forum North America, SAP announced the availability of a retailing solution built on SAP NetWeaver Cloud (part of the SAP HANA Cloud platform) that effectively combines these trends.

How these current IT trends are converging was also highlighted at the keynote presentations session on the first day of the recently held TUCON 2012 conference, titled “Everything is Different.” Read the rest of this entry »

TIBCO, a Palo Alto, California—based provider of a diverse number of business and information technology (IT) software applications, has announced the availability of TIBCO Spotfire 4.5, its business intelligence and analytics platform. This new version contains enhancements in different functional areas. Read the rest of this entry »