Over the past several years, salesforce.com’s annual user conference Dreamforce has become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. Well, Dreamforce 2011 was somewhat different as it took place in late August and early September 2011, but the vibrant feel of the event was no different. Indeed, in these prolonged times of bad economic news with businesses and government cutting spending across the board, one could again enjoy the unusually high attendance (45,000, for what it’s worth) and upbeat and “never a dull moment” atmosphere of the multi-day event, courtesy of salesforce.com’s CEO Marc Benioff and his executive team.
While Dreamforce 2009 was mostly about the continued growth of the vendor and the unveiling of Salesforce Chatter, the company’s quickly maturing social platform and collaboration cloud (covered in my mid-2010 blog series), the overall Dreamforce 2010 theme was cloud proliferation as well as salesforce.com’s further diversification and expansion in new frontiers (see my blog series for more details).
Dreamforce 2011 continued with the cloud proliferation theme (with new clouds such as Data.com and Heroku for Java), in addition to the theme of continued growth: salesforce.com is the first cloud company to exceed US$2.1.billion run rate and over 100,000 customers (ironically knocking on the door of the “evil empires” elite club). There have also been some acquisitions since Dreamforce 2010, most notably DimDim and Radian6. Post-Dreamforce 2011, salesforce.com has already acquired Assistly, a customer service social software startup in the lower end of the market.
I attended ERE Expo online by following the live stream, which by the way was really great, with no interruptions and good sound/video quality. In a way, I’m glad I couldn’t be there in person, since the conference was in Florida, the weather was great and the location was very close to the beach—following online from rainy Montreal allowed me to concentrate better. On the other hand, it seems that the networking was great and people really had fun attending.
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a product, a service, etc.
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