Sep
03
The Wizardry of Business Process Management: Part 5
Filed Under (Customer Relationship Matters, Business Process Matters) by P.J. Jakovljevic (see bio)
 

Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients.

Pega is one of the leading vendors in the overall BPM software market (it has been automating business processes for more than 25 years), and it has a strong presence in the financial services, insurance, and health care markets. The vendor has been most successful competing for customers whose businesses are characterized by a high degree of change, complexity, and size. Read the rest of this entry »

May
21
The Wizardry of Business Process Management – Part 1
Filed Under (Business Process Matters, Industry Observation) by P.J. Jakovljevic (see bio)
 

The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In fact, almost all leading BPM vendors have been buzzing about their unprecedented growth and profitability, especially amidst the ongoing economic drought.

It is truly difficult to argue against the need for companies from all walks of life to improve their business processes. Doing “better, faster, and cheaper” is the “slogan du jour.” Read the rest of this entry »

Sep
23
Taming the SOA Beast – Part 2
Filed Under (TechnoBabble, Industry Observation) by P.J. Jakovljevic (see bio)
 

Part 1 of this blog topic introduced the notion of how complex and tricky it can be to manage and govern enterprise applications’ service oriented architecture (SOA). That blog post also tackled Progress Software’s recent acquisition of Mindreef in order to round out its SOA governance solution for distributed information technology (IT) environments.

Mindreef joined the Progress Actional SOA Management product family that provides policy-based visibility, security, and control for services, middleware, and business processes. This acquisition continues Progress’ expansion of its burgeoning SOA portfolio and strengthens the company’s position as a leader in independent, standards-based, heterogeneous, distributed SOA enterprise infrastructures.

Prior to being acquired, Mindreef decoupled some plug-in features from its previously all-in-one SOAPscope Server suite. Read the rest of this entry »